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The CIO struggles to manage Infrastructure as they
prepare for change

While the business faces changes that require more agility, IT
is seen as lagging behind - even when CIOs carefully manage business and IT
alignment:

• IT objectives still include only cost reduction and quality.
  IT objectives rarely reflect enterprise agility objectives. CEOs want greater
  agility but do not talk about it as a measurable objective. Instead, many
  firms still measure IT on its contribution to cost reductions inside and
  beyond the walls of IT, along with its reliability and its availability to run
  today’s business.
  
• Business agility improvement projects do not easily gain
  funding. There are a number of current trends that, in theory, should improve
  agility – such as service-oriented architecture
  (SOA), on-demand services, pervasive technologies, outsourcing, Dynamic
  Business Applications, agile development, and offshoring. However, IT still
  needs to plan for and rightsize these options to reach the agility required
  while balancing the costs and risks. In addition, these technologies require
  cross-department investment in enterprises where each business unit manages
  budgets separately.

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