Salesforce.com is working to make Desk.com, the customer service platform for small and medium businesses that it launched in January, more useful for global companies by announcing support for multiple languages. To be clear, Desk.com isn’t doing the translation for its customers. Instead, it’s adding features that take some of the headache and confusion out […]
Posted on May 31st, 2012 by admin
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Oracle’s Larry Ellison has acquired a reputation as a cloud computing opponent — after all, he famously called the term “complete gibberish” a few years ago. Today, however, he said, “I’m no longer resisting the name. Call it what you want.” In fact, Ellison made it sound like he doesn’t get enough credit for starting […]
Posted on May 31st, 2012 by admin
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Atlassian, the Australian company that makes popular software project management tools JIRA and Confluence, has opened a marketplace where customers can download and buy add-ons for the company’s apps. Usually, the launch of a marketplace or app store signals a company’s broader platform ambitions, but Atlassian President Jay Simons says the platform approach has been […]
Posted on May 30th, 2012 by admin
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Some eye-opening stats out today from McAfee, the Intel-owned IT security company: a study of 28 million computers in 24 countries has found that 17 percent of all PCs do not have any form of security at all on them against viruses, worms, spyware and other Internet malware – a transgression that McAfee compares to “walking […]
Posted on May 30th, 2012 by admin
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Keeping all of an organization’s endpoints patched and up-to-date is crucial to staying ahead of the latest exploits and vulnerabilities. Patch management typically automates the repetitive processes of maintaining current vulnerability information, assessing vulnerabilities relevant to an organizations different software and hardware, downloading the appropriate patch executables, remediating endpoint vulnerabilities, and verifying successful patch deployment. […]
Posted on May 30th, 2012 by admin
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Last month, San Francisco unveiled a new cloud-based open data site as part of its move to adopt cloud services and, in turn, to encourage open government, transparency and accountability by improving access to data and information. San Francisco is hardly alone — both public and private sectors in the U.S. and around the world […]
Posted on May 29th, 2012 by admin
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Brad Garlinghouse, who just took over as CEO of YouSendIt and used to be a senior vice president at Yahoo several years ago, has a few ideas for the ailing web giant. The company’s got a pile of cash including $2.6 billion in cash and marketable securities from the end of last quarter, plus $6.3 billion […]
Posted on May 29th, 2012 by admin
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Google just announced that its Google Apps for Business service has earned ISO 27001 certification. This certifies that Google is following the standard ISO information security management protocols and best practices “for the systems, technology, processes and data centers serving Google Apps for Business.” If you’re a startup or individual user, chances are you don’t […]
Posted on May 28th, 2012 by admin
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The web is a vast, mostly useless, wasteland with bits of information held in random silos scattered about. Cyfeon Solutions’ Answer Factory attempts to unite these locations in the spirit of increased productivity. As I was told by founder Brandon Smith, its goal is to provide business users a solution that allows them to make […]
Posted on May 28th, 2012 by admin
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How is data moved between systems? In the enterprise environment, point-to-point application interfaces are either handled with expensive and cumbersome utilities or, more likely, with custom code…and frankly, a lot of manual labor. BroadPeak Partners has a better idea. The company is today introducing its application known as K3 Server, a system that aims to […]
Posted on May 27th, 2012 by admin
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