Zendesk, a SaaS help desk solution, has reached a milestone: the company now has more than 5,000 customers using its platform. Launched in 2008, Zendesk offers a web-based, SaaS-delivered help desk / support ticketing solution that gives companies a simple, cost-effective way to manage incoming support requests from end customers.
Over the past two years, [...]
Posted on May 18th, 2010 by admin
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Fujitsu and Salesforce.com today announced that they are expanding their global 7-year partnership, establishing the IT company as one of Salesforce’s global systems integrators.
Fujitsu in a statement said it will be making significant investments in bolstering its consulting and sales capability.
So far, the company adds, more than 200 customers around the world in the [...]
Posted on May 14th, 2010 by admin
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Cloud Sherpas, a Google Apps reseller that also helps enterprises migrate to and manage the productivity suite, has raised $1 million in funding from Hallett Capital and other investors. The startup has also brought on a new CEO, Jon Hallet (who was the lead investor in the round) to lead the company. Cloud Sherpas’ founder, [...]
Posted on May 3rd, 2010 by admin
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CSC will
provide judges and support staff for teams competing in the 5th Mid-Atlantic
Collegiate Cyber Defense Competition (CCDC), March 11-13, 2010. Pitting college
students against hackers trying to disrupt and compromise their networks, the
competition is unique in its focus on the operational aspects of managing and
protecting an existing network infrastructure. Student teams are scored on
their ability to [...]
Posted on March 17th, 2010 by admin
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HyTrust, which helps companies manage and control virtual infrastructure, has secured $10.5 million in Series B funding from Granite Ventures and Cisco Systems. Existing investors Trident Capital and Epic Ventures also participated in the round. The latest round of funding brings the HyTrust’s total funding to $16 million.
HyTrust says it will use the new [...]
Posted on March 5th, 2010 by admin
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Metro de Madrid, the third largest metro system in the
world, has successfully introduced a program to transform its maintenance
operations and provide higher standards of transportation services. Metro
de Madrid has teamed with Accenture and GE Fanuc Intelligent Platforms, a unit
of GE Enterprise Solutions, to launch the program, known as ‘COMMIT’, to
increase operational performance and raise the [...]
Posted on March 5th, 2010 by admin
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