Friday October 18, 2019

Salesforce wants to deliver more automated field service using IoT data

Salesforce has been talking about the Internet of Things for some time as a way to empower field service workers. Today, the company announced Salesforce IoT Insights to deliver automated IoT data to service technicians in the field on their mobile devices. Once you connect sensors in the field to Service Cloud, you can make […]

Cove.Tool wants to solve climate change one efficient building at a time

As the fight against climate change heats up, Cove.Tool is looking to help tackle carbon emissions one building at a time. The Atlanta-based startup provides an automated big-data platform that helps architects, engineers and contractors identify the most cost-effective ways to make buildings compliant with energy efficiency requirements. After raising an initial round earlier this […]

AWS wants to rule the world

AWS, once a nice little side hustle for Amazon’s eCommerce business, has grown over the years into a behemoth that’s on a $27 billion run rate, one that’s still growing at around 45 percent a year. That’s a highly successful business by any measure, but as I listened to AWS executives last week at their […]

Convercent wants to make it easier for companies to measure ethical behavior

It’s not always easy to do the right thing or to make ethical decisions in a complex business environment. People get lost inside large organizations and group think can overwhelm even normally ethical individuals. Convercent has created a platform to help, and today it announced a new benchmarking dashboard to allow companies to measure just […]

Google Cloud wants to make it easier for data scientists to share models

Today, Google Cloud announced Kubeflow pipelines and AI Hub, two tools designed to help data scientists put to work across their organizations the models they create. Rajen Sheth, director of product management for Google Cloud’s AI and ML products, says that the company recognized that data scientists too often build models that never get used. […]

NYC wants to build a cyber army

Empires rise and fall, and none more so than business empires. Whole industries that once dominated the planet are just a figment in memory’s eye, while new industries quietly grow into massive behemoths. New York City has certainly seen its share of empires. Today, the city is a global center of finance, real estate, legal […]

Salesforce wants to end customer service frustration with Customer 360

How many times have you called into a company, answered a bunch of preliminary questions about the purpose of your call, then found that those answers didn’t make their way to the CSR who ultimately took your call. This usually is because System A can’t talk to System B and it’s frustrating for the caller, […]

Optic wants to help developers drop boilerplate code into their development flow

Stack Overflow and other various sites and tools have made it easy to Google search for solutions — or code snippets — to the easier parts of putting together an app or program for developers, but Aidan Cunniffe wants to take that one automated step further. That’s the premise behind Optic, which gives developers a way […]

Microsoft wants to make you a better team player by nudging you into submission

Microsoft announced a number of new tools for its MyAnalytics tool for Office 365 users today that are geared toward giving employees more data about how they work, as well as ways to improve how teams work together. In today’s businesses, everybody has to be a team player, after all, and if you want to […]

BotChain wants to put bot-to-bot communication on the blockchain

Increasingly we are going to be having bots conducting business on a company’s behalf. As that happens, it is going to require a trust mechanism to ensure that bot-to-bot communication is legitimate. BotChain, a new startup out of Boston wants to be the blockchain for registering bots. The new blockchain, which is built on Ethereum, […]