How businesses and brands deal with social media has become one of the defining issues of the recent web era. Today a pretty big leap is taking place which may define the next phase. Two of the biggest players have come together to create certainly one of the slickest and most seamless integrations I’ve yet [...]
Posted on September 8th, 2010 by admin
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As Salesforce’s foray into social collaboration, Salesforce Chatter, gains traction amongst enterprise users, it makes sense for the company to launch complimentary mobile apps to the platform. And as the enterprise increasingly relies upon mobile devices for connectivity; there is a strong demand for native mobile use of Chatter. Today, Salesforce is taking Chatter to [...]
Posted on September 8th, 2010 by admin
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When Salesforce.com bought crowdsourced business contact database Jigsaw for $142 million earlier this year, the CRM giant said that it would combine its suite of applications with Jigsaw’s model for the automation of acquiring and keeping up-to-date business contact data. Today, Salesforce is unveiling Jigsaw’s deep integration into the company’s platform, Jigsaw for Salesforce CRM.
Jigsaw [...]
Posted on September 1st, 2010 by admin
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Salesforce just released Q2 financial results today, posting record revenue of $394 million, an increase of 25% on a year-over-year basis. Q2 GAAP diluted earnings per share decreased 35% year-over-year to $0.11, and non-GAAP diluted earnings per share was flat year-over-year at $0.29. Net Income came in at $14.7 million, down from $21.1 million in [...]
Posted on August 20th, 2010 by admin
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It’s no secret that Microsoft and Salesforce just plain don’t like each other (remember when Microsoft communications head Frank Shaw basically said that Salesforce CEO Marc Benioff is obsessed with them?). In fact, the two companies have spent the last year suing one another over patents. But today they’re announcing that they’ve settled the suit. [...]
Posted on August 4th, 2010 by admin
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Mark Angelino, formerly vice president at IBM and President at Sprint, was responsible for the adoption of Salesforce’s sales, call center and platform services in North America from May 2009 until last month.
As you can tell from the screenshot above, he left Salesforce.com in June to become Senior Vice President at another company, but [...]
Posted on July 20th, 2010 by admin
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Unsurprisingly, Salesforce is seeing rapid adoption of its social collaboration platform Chatter among its existing customers after launching to the public last week. In its first week of general availability, Chatter has been integrated by 10,000 of Salesforce’s 77,300 existing customers, or 13 percent of Salesforce’s customer base.
Salesforce CEO and co-founder Marc Benioff [...]
Posted on June 30th, 2010 by admin
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In response to a patent lawsuit filed by Microsoft last May, Salesforce is countersuing with its own patent infringement claims. But a mere countersuit isn’t enough for CEO Marc Benioff. He is also bringing a big-gun lawyer to the knife fight, Microsoft’s nemesis from the antitrust trial of the 1990s, David Boies.
During Salesforce’s [...]
Posted on June 25th, 2010 by admin
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Salesforce Chatter just went live to all customers earlier today, but already it is being attacked from below by smaller social CRM players. Taking a page from Salesforce CEO Marc Benioff’s own playbook of getting attention by going after larger incumbents, Bantam Live CEO John Rourke likens Chatter to lipstick on a pig. [...]
Posted on June 23rd, 2010 by admin
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Salesforce’s foray into injecting social features into the enterprise world, Chatter, is finally open to the public after four months in private beta. Announced last November, Chatter leverages what Salesforce CEO and co-founder Marc Benioff calls the Cloud 2, delivering realtime access to data and information, using social sources, such as YouTube and Twitter. [...]
Posted on June 22nd, 2010 by admin
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