Saturday May 18, 2024
 

We Company CEO in hot water over being both a tenant and a landlord

The company formerly known as WeWork has come under scrutiny for potential conflict of interest issues regarding CEO Adam Neumann’s partial ownership of three properties where WeWork is (or will be) a tenant. TechCrunch has seen excerpts of the company’s prospectus for investors that details upwards of $100 million in total future rents WeWork will pay to properties owned, in part, by Adam Neumann.

In March 2018, The Real Deal reported that Neumann had purchased a 50 percent stake in 88 University Place alongside fashion designer Elie Tahari. That property was then leased by WeWork, which then leased space within the building to IBM.

Today, the WSJ is reporting that 88 University Place isn’t alone. Neumann also personally invested in properties in San Jose that are either currently leased to WeWork as a tenant or are earmarked for such a purpose. Unlike 88 University where Neumann is a 50/50 owner with Tahari, the CEO of the We Company — as WeWork is now known — invested in the two San Jose properties as part of a real estate consortium and owns a smaller stake of an unspecified percentage.

These transactions were all disclosed in the company prospectus documents it filed as part of its $700 million bond sale in April 2018. According to the prospectus, WeWork’s total future rents on these properties (partially owned by Neumann) are $110.8 million, as of December 2017.

That doesn’t include the reported $65 million purchase of a Chelsea property by Neumann and partners, which is said to be earmarked for a new WeLive space built from the ground up. That, too, will be subject to rent payments from the WeCompany to run WeLive out of it.

This raises questions of whether there is a conflict of interest in Neumann being both the landlord and the tenant of properties through WeWork. The WSJ says that investors of the company are concerned that the CEO could personally benefit on rents or other terms with the company in these deals.

According to WeWork, however, the company has not been made aware of any issues by any of its investors about related party transactions or their disclosures. The company also said that the majority of the Board are independent of Adam and all of these transactions were approved.

A WeWork spokesperson also had this to say: “WeWork has a review process in place for related party transactions. Those transactions are reviewed and approved by the board, and they are disclosed to investors.”

As it stands now, The We Company is privately held and in the midst of a transition as it contemplates how to turn a substantial profit on its more than 400 property assets across the world. The company is taking a broad-stroke approach, serving tiny startups and massive corporate clients alike, while also offering co-living WeLive spaces to renters and building out the Powered By We platform to spread its bets.

The company is valued at a hefty $47 billion, even after a scaled back investment from SoftBank (which went from $16 billion to $2 billion). But as the We Company inches toward an IPO, we may start to see a call for tighter corporate governance and more scrutiny of potential conflicts of interest.

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Box hires former SAP exec as chief information security officer

Box announced today that it has hired Lakshmi Hanspal to be the company’s new chief information security officer (CISO). She boasts 20 years of security experience, including holding executive security roles at SAP Ariba and Bank of America. She also spent time in a senior role at PayPal.

In a blog post announcing the hire, the company defined her role this way: “In the role of CISO, Lakshmi will be responsible for Box’s cyber security practice, security operations and data and platform protection.”

Hanspal sees similarities in Box from her time at SAP Ariba, but she recognizes that she will face a different set of challenges. “My role at Box is similar to what I focused on at SAP Ariba with the biggest difference being Box’s geographical footprint. Box is a born in the cloud company and expanding rapidly globally, so my focus will also include securing public cloud operations (future stack) and risk transparency for our customers,” she told TechCrunch.

She said that will involve improving service maturity and sustainability through automation, while continuing to ensure the highest level of security of both Box corporate and product platforms.

Box announces former Apple, Cisco exec Stephanie Carullo will succeed Dan Levin as COO

Box CEO Aaron Levie indicated that security is central to everything Box does, so finding the right chief information security officer was absolutely critical. “Not only does Lakshmi bring with her an impressive and diverse leadership experience from her time at SAP, PayPal and Bank of America, but she’s an incredible team builder and culture add for Box that will take our security team to the next level,” Levie said.

Hanspal is the third woman on Box’s executive team, joining Stephanie Carullo, who was hired as chief operating officer in 2017 and chief people officer, Christie Lake.

Dropbox and Box were never competitors

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Campaign Monitor acquires email enterprise services Sailthru and Liveclicker

CM Group, the organization behind email-centric services like Campaign Monitor and Emma, today announced that it has acquired marketing automation firm Sailthru and the email personalization service Liveclicker. The group did not disclose the acquisition price but noted that the acquisition would bring in about $60 million in additional revenue and 540 new customers, including Bloomberg and Samsung. Both of these acquisitions quietly closed in 2018.

Compared to Sailthru, which had raised a total of about $250 million in venture funding before the acquisition, Liveclicker is a relatively small company that was bootstrapped and never raised any outside funding. Still, Liveclicker managed to attract customers like AT&T, Quicken Loans and TJX Companies by offering them the ability to personalize their email messages and tailor them to their customers.

Sailthru’s product portfolio is also quite a bit broader and includes similar email marketing tools, but also services to personalize mobile and web experiences, as well as tools to predict churn and make other retail-focused predictions.

“Sailthru and Liveclicker are extraordinary technologies capable of solving important marketing problems, and we will be making additional investments in the businesses to further accelerate their growth,” writes Wellford Dillard, CEO of CM Group. “Bringing these brands together makes it possible for us to provide marketers with the ideal solution for their needs as they navigate the complex and rapidly changing environments in which they operate.”

With this acquisition, the CM Group now has 500 employees and 300,000 customers.

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Daily Crunch: Nvidia breaks with tradition at CES 2019

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. Nvidia launches the $349 GeForce RTX 2060

Nvidia broke with tradition and put a new focus on gaming at CES. Last night the company unveiled the RTX 2060, a $349 low-end version of its new Turing-based desktop graphics cards. The RTX 2060 will be available on Jan. 15.

2. Elon Musk’s vision of spaceflight is gorgeous 

This spring SapceX intends to launch the next phase in its space exploration plans. The newly named Starship rocket, previously known as the BFR, intends to to be rocket to rule them all. And it’s going to look good doing it.

3. Apple’s increasingly tricky international trade-offs

Far from its troubles in emerging markets like China, Apple is starting to face backlash from a European population that’s crying foul over the company’s perceived hypocrisy on data privacy. It’s become clear that Apple’s biggest success is now its biggest challenge in Europe.

Photo by Justin Sullivan/Getty Images

4. Marc Andreessen: audio will be “titanically important” and VR will be “1,000” times bigger than AR

In a recently recorded podcast Marc Andreesen gave some predictions on the future of the tech industry. Surprisingly, the all-start investor is continuing his support of the shaky VR industry saying that expanding the immersive world will require us to remove the head-mounted displays we’ve become accustomed to.

5. Fitness marketplace ClassPass acquires competitor GuavaPass

ClassPass, the five-year-old fitness marketplace, is in the midst of an expansion sprint. The company announced yesterday that it’s acquiring one it competitors, GuavaPass, for an undisclosed amount to expand into Asia. The move now puts ClassPass in more than 80 markets across the 11 countries, with plans to expand to 50 new cities in 2019.

6. Apple shows off new smart home products from HomeKit partners

Apple gave a snapshot of its future smart home ecosystem at CES. Looks like an array of smart light switches, door cameras, electrical outlets and more are on the way and will be configurable through the Home app and Siri.

7. Parcel Guard’s smart mailbox protects your packages from porch thieves

Danby is showing off its newly launched smart mailbox called Parcel Guard at CES, which allows deliveries to be left securely at customers’ doorsteps. Turns out you won’t need a farting glitter bomb to protect your packages after all. The Parcel Guard starts at $399 and pre-orders are will be available this week.

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Salesforce Commerce Cloud updates keep us shopping with AI-fueled APIs

As people increasingly use their mobile phones and other devices to shop, it has become imperative for vendors to improve the shopping experience, making it as simple as possible, given the small footprint. One way to do that is using artificial intelligence. Today, Salesforce announced some AI-enhanced APIs designed to keep us engaged as shoppers.

For starters, the company wants to keep you shopping. That means providing an intelligent recommendation engine. If you searched for a particular jacket, you might like these similar styles, or this scarf and gloves. That’s fairly basic as shopping experiences go, but Salesforce didn’t stop there. It’s letting developers embed this ability to recommend products in any app, whether that’s maps, social or mobile.

That means shopping recommendations could pop up anywhere developers think it makes sense, like on your maps app. Whether consumers see this as a positive thing, Salesforce says when you add intelligence to the shopping experience, it increases sales anywhere from 7-16 percent, so however you feel about it, it seems to be working.

The company also wants to make it simple to shop. Instead of entering a multi-faceted search, as has been the traditional way of shopping in the past — footwear, men’s, sneakers, red — you can take a picture of a sneaker (or anything you like) and the visual search algorithm should recognize it and make recommendations based on that picture. It reduces data entry for users, which is typically a pain on the mobile device, even if it has been simplified by checkboxes.

Salesforce has also made inventory availability as a service, allowing shoppers to know exactly where the item they want is available in the world. If they want to pick up in-store that day, it shows where the store is on a map and could even embed that into your ridesharing app to indicate exactly where you want to go. The idea is to create this seamless experience between consumer desire and purchase.

Finally, Salesforce has added some goodies to make developers happy, too, including the ability to browse the Salesforce API library and find the ones that make the most sense for what they are creating. This includes code snippets to get started. It may not seem like a big deal, but as companies the size of Salesforce increase their API capabilities (especially with the MuleSoft acquisition), it’s harder to know what’s available. The company has also created a sandboxing capability to let developers experiment and build capabilities with these APIs in a safe way.

The basis of Commerce Cloud is Demandware, the company Salesforce acquired two years ago for $2.8 billion. Salesforce’s intelligence platform is called Einstein. In spite of its attempt to personify the technology, it’s really about bringing artificial intelligence across the Salesforce platform of products, as it has with today’s API announcements.

Salesforce buys Demandware for $2.8B, taking a big step into e-commerce

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IBM unveils its first commercial quantum computer

At CES, IBM today announced its first commercial quantum computer for use outside of the lab. The 20-qubit system combines into a single package the quantum and classical computing parts it takes to use a machine like this for research and business applications. That package, the IBM Q system, is still huge, of course, but it includes everything a company would need to get started with its quantum computing experiments, including all the machinery necessary to cool the quantum computing hardware.

While IBM describes it as the first fully integrated universal quantum computing system designed for scientific and commercial use, it’s worth stressing that a 20-qubit machine is nowhere near powerful enough for most of the commercial applications that people envision for a quantum computer with more qubits — and qubits that are useful for more than 100 microseconds. It’s no surprise then, that IBM stresses that this is a first attempt and that the systems are “designed to one day tackle problems that are currently seen as too complex and exponential in nature for classical systems to handle.” Right now, we’re not quite there yet, but the company also notes that these systems are upgradable (and easy to maintain).

“The IBM Q System One is a major step forward in the commercialization of quantum computing,” said Arvind Krishna, senior vice president of Hybrid Cloud and director of IBM Research. “This new system is critical in expanding quantum computing beyond the walls of the research lab as we work to develop practical quantum applications for business and science.”

More than anything, though, IBM seems to be proud of the design of the Q systems. In a move that harkens back to Cray’s supercomputers with its expensive couches, IBM worked with design studios Map Project Office and Universal Design Studio, as well Goppion, the company that has built, among other things, the display cases that house the U.K.’s crown jewels and the Mona Lisa. IBM clearly thinks of the Q system as a piece of art and, indeed, the final result is quite stunning. It’s a nine-foot-tall and nine-foot-wide airtight box, with the quantum computing chandelier hanging in the middle, with all of the parts neatly hidden away.

If you want to buy yourself a quantum computer, you’ll have to work with IBM, though. It won’t be available with free two-day shipping on Amazon anytime soon.

In related news, IBM also announced the IBM Q Network, a partnership with ExxonMobil and research labs like CERN and Fermilab that aims to build a community that brings together the business and research interests to explore use cases for quantum computing. The organizations that partner with IBM will get access to its quantum software and cloud-based quantum computing systems.

CES 2019 coverage - TechCrunch

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Daily Crunch: The age of quantum computing is here

The Daily Crunch is TechCrunch’s roundup of our biggest and most important stories. If you’d like to get this delivered to your inbox every day at around 9am Pacific, you can subscribe here:

1. IBM unveils its first commercial quantum computer

The 20-qubit system combines the quantum and classical computing parts it takes to use a machine like this for research and business applications into a single package. While it’s worth stressing that the 20-qubit machine is nowhere near powerful enough for most commercial applications, IBM sees this as the first step towards tackling problems that are too complex for classical systems.

2. Apple’s trillion-dollar market cap was always a false idol

Nothing grows forever, not even Apple. Back in August we splashed headlines across the globe glorifying Apple’s brief stint as the world’s first $1 trillion company, but in the end it didn’t matter. Fast-forward four months and Apple has lost more than a third of its stock value, and last week the company lost $75 billion in market cap in a single day.

3. GitHub Free users now get unlimited private repositories

Starting today, free GitHub users will now get unlimited private projects with up to three collaborators. Previously, GitHub had a caveat for its free users that code had to be public if they didn’t pay for the service.

Photo credit: Chesnot/Getty Images

4. Uber’s IPO may not be as eye-popping as we expected

Uber’s public debut later this year is undoubtedly the most anticipated IPO of 2019, but the company’s lofty valuation (valued by some as high as $120 billion) has some investors feeling uneasy.

5. Amazon is getting more serious about Alexa in the car with Telenav deal

Amazon has announced a new partnership with Telenav, a Santa Clara-based provider of connected car services. The collaboration will play a huge role in expanding Amazon’s ability to give drivers relevant information and furthers the company’s mission to bake Alexa into every aspect of your life.

6. I used VR in a car going 90 mph and didn’t get sick

The future of in-vehicle entertainment could be VR. Audi announced at CES that it’s rolling out a new company called Holoride to bring adaptive VR entertainment to cars. The secret sauce here is matching VR content to the slight movements of the vehicle to help those who often get motion sickness.

7. Verizon and T-Mobile call out AT&T over fake 5G labels

Nothing like some CES drama to start your day. AT&T recently shared a shady marketing campaign that labeled its 4G networks as 5G and rivals Verizon and T-Mobile are having none of it.

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Update: Amazon has acquired Israeli disaster recovery service CloudEndure for around $200M

Amazon has reportedly acquired Israeli disaster recovery startup CloudEndure. Neither company has responded to our request for confirmation, but we have heard from multiple sources that the deal has happened. While some outlets have been reporting the deal was worth $250 million, we are hearing it’s closer to $200 million.

Note: After we published, CloudEndure confirmed on its website, that it has been acquired by AWS.

The company provides disaster recovery for cloud customers. You may be thinking that disaster recovery is precisely why we put our trust in cloud vendors. If something goes wrong, it’s the vendor’s problem — and you would be right to make this assumption, but nothing is simple. If you have a hybrid or multi-cloud scenario, you need to have ways to recover your data in the event of a disaster like weather, a cyberattack or political issue.

That’s where a company like CloudEndure comes into play. It can help you recover and get back and running in another place, no matter where your data lives, by providing a continuous backup and migration between clouds and private data centers. While CloudEndure currently works with AWS, Azure and Google Cloud Platform, it’s not clear if Amazon would continue to support these other vendors.

The company was backed by Dell Technologies Capital, Infosys and Magma Venture Partners, among others. Ray Wang, founder and principal analyst at Constellation Research, says Infosys recently divested its part of the deal and that might have precipitated the sale. “So much information is sitting in the cloud that you need backups and regions to make sure you have seamless recovery in the event of a disaster,” Wang told TechCrunch.

While he isn’t clear what Amazon will do with the company, he says it will test just how open it is. “If you have multi-cloud and want your on-prem data backed up, or if you have backup on one cloud like AWS and want it on Google or Azure, you could do this today with CloudEndure,” he said. “That’s why I’m curious if they’ll keep supporting Azure or GCP,” he added.

CloudEndure was founded in 2012 and has raised just over $18 million. Its most recent investment came in 2016 when it raised $6 million, led by Infosys and Magma.

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Amid a legal fight in LA, IBM’s Weather Company launches hyperlocal weather forecasts globally

While IBM is getting sued by the city of Los Angeles, accusing it of covertly mining user data in the Weather Channel app in the U.S., it’s testing the waters for another hyperlocal weather feature that — coincidentally — relies on data that it picks up from sensors on app users’ smartphones, among other devices, combined with AI at IBM’s end to help model the information.

Today at CES, the company announced new service called the Global High-Resolution Atmospheric Forecasting System — GRAF for short — a new weather forecasting system that says it will provide the most accurate weather for anywhere in the world, running every hour, and in increments of every three kilometers everywhere by way of crunching around 10 terabytes of data every day.

The new hyperlocal weather data will start to become available in 2019.

This is a key piece of news, particularly for the developing world. There has been some effort already to create and use hyperlocal weather information in the U.S. market using things like in-built sensors that can pick up information on, for example, barometric pressure — the very feature that is now the subject of a lawsuit — but there have been fewer efforts to bring that kind of service to a wider, global audience.

“If you’re a farmer in Kenya or Kansas, you will get a way better weather prediction,” said Ginny Rometty, the CEO of IBM, announcing the service today at CES.

She added that other potential end users of the data could include airlines to better predict when a plane might encounter turbulence or other patterns that could affect a flight; insurance companies managing recovery operations and claims around natural disasters; and utility companies monitoring for faults or preparing for severe weather strains on their systems.

Rometty said that the Weather Channel app’s 100 million users — and, in an estimation from Mary Glackin, the Weather Channel’s VP of business solutions, 300 million monthly active users when considering the wider network of places where the data gets used, including Weather.com and Weather Underground — will be providing the data “with consent.” Data sourced from businesses will be coming from customers that are partners and are also likely to become users of the data.

That data in turn will be run through IBM’s Power9 supercomputers, the same ones used in the U.S. Department of Energy’s Summit and Sierra  supercomputers, and modeled using supplementary data from the National Center for Atmospheric Research (NCAR).

The news represents a big step change for the Weather Company and for meteorology research, Glackin said in an interview.

“This is going to be the first significant implementation of GPUs at the Weather Company,” she told me. “The weather community has been slow to adopt to technology, but this is providing much improved performance for us, with higher resolutions and a much finer scale and focus of short-term forecasts.”

The new service of providing hyperlocal data also underscores an interesting turn for IBM as it turns its efforts to building the Weather Channel business into a more global operation, and one that helps deliver more business returns for IBM itself.

Glackin said the Weather Channel app was the most-downloaded weather app in India last year, underscoring how it, like other consumer apps, is seeing more growth outside the U.S. at the moment after already reaching market saturation in its home market.

Saturation, and some controversy. It’s not clear how the lawsuit in LA will play out, but the fact that it’s been filed definitely points to changing opinions and sensibilities when it comes to the use of personal data, and more generally how consumers and authorities are starting to think about how all that data that we are generating every day on our connected devices is getting used.

IBM is by far not the only company, nor the most vilified, when it comes to this issue, but at a time when the company is still trying to capitalize on the potential of how to commercialize the trove of information and customer connections in its wider business network, this will be something that will impact it as well.

Notably, Rometty closed off her keynote today at CES with a few parting words that reference that.

“As we work on these technologies, all that data that we talked about, that ownership, they belong to the user, and with their permission, we use that,” she said, adding, “These technologies also need to be open and explainable.”

CES 2019 coverage - TechCrunch

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Microsoft’s latest Teams features take aim at shift workers

Collaboration tools tend to be geared toward workers who are sitting at a desk for much of the day, but there are plenty of shift workers, also known as first-line workers, who rarely use a computer, but still need to communicate with one another and management. Microsoft released several new features today aimed at including these workers.

In a blog post announcing the new features, Emma Williams, Microsoft corporate vice president for modern workplace verticals, wrote that there are two billion such workers. By making the product more mobile-friendly and linking to existing enterprise employee management systems, Microsoft can make Teams more relevant for shift employees.

For starters, Microsoft is making mobile Teams more flexible to meet the needs of a variety of shift worker jobs. Some might need to record and share audio messages, while others might need to share their location or access the camera. Whatever the requirements, Microsoft has started with a Firstline Worker configuration policy template, which IT can customize to meet the needs of various worker types.

The mobile tool also includes a navigation bar, which allows workers to add the tools they use most often for easy access. The idea is to make it as simple as possible to access the tools they need, given that these workers tend to be on their feet or on the move a good part of the day.

Photo: MicrosoftNext, the company has released a new API to help IT connect Teams to existing workforce management systems. The Graph API for Shifts enables first-line managers, who are responsible for setting up worker schedules, to share data between a company’s workforce management system and Teams, allowing employees to get all of their shift information in one tool. This will be available in public preview later in the quarter, according to the company.

Finally, the tool now includes a new Praise feature, designed to let managers recognize good work by their employees by issuing badges with messages like “Thank you” and “Problem solver.”

The company wants Teams to be more than a tool for knowledge workers. These new features provide a way to include workers that are sometimes left out of these kinds of collaboration tools. The new features also help Microsoft compete with a number of startups that trying to attack the same problem.

These include Crew, a startup that scored a $35 million Series C round just last month and has raised almost $60 million, and Zinc, which also takes aim at the deskless worker, and has raised $16 million, according to Crunchbase.

Whether Microsoft can appeal to both the knowledge worker and the first-line variety in the same tool remains to be seen, but these updates are clearly an effort to take on this space.

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